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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you place an order, contact us, or sign up for our newsletter. This may include your name, email address, phone number, billing and delivery addresses, and payment information.

How We Use Your Information

We use the information we collect to process your orders, communicate with you about your purchases, provide customer service, send you promotional materials (with your consent), and improve our services.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with service providers who assist us in operating our business, conducting our website, or servicing you.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Orders and Payment

All orders are subject to availability and confirmation of the order price. Payment must be received before order processing begins. We accept various payment methods as displayed during checkout.

Delivery and Pickup

Delivery times are estimates and not guaranteed. Custom orders require advance notice as specified for each product type. Pickup orders must be collected within 24 hours of notification.

Cancellation Policy

Standard orders may be cancelled up to 24 hours before scheduled delivery or pickup. Custom orders may have different cancellation terms based on complexity and timing.

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of delivery or pickup.

Limitation of Liability

Our liability is limited to the cost of the products purchased. We are not responsible for any indirect, special, or consequential damages.

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Disclaimer

Last Updated: January 1, 2026

General Information

The information on this website is provided on an as-is basis. To the fullest extent permitted by law, Optimal Baking excludes all representations, warranties, obligations, and liabilities arising out of or in connection with this website.

Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, milk, nuts, soy, and other ingredients. Please inform us of any allergies when placing your order. We cannot guarantee that any product is completely free from allergens.

Nutritional Information

Nutritional information provided is approximate and may vary based on specific ingredients and preparation methods. Consult with a healthcare provider for specific dietary needs.

Product Availability

Product availability, prices, and specifications are subject to change without notice. We reserve the right to limit quantities and discontinue products.

External Links

Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of third-party websites.

Professional Advice

Information on this website should not be considered as professional dietary, health, or medical advice. Always consult with qualified professionals for specific concerns.